3R Cabling Services is a full service communications company providing both product and services to its clients. 3R Cabling Services specializes in turnkey networking solutions. We have extensive experience in the installation and management of PhoneSuite system all around the Great State of Texas.
PhoneSuite is the most "cost effective" system for motels, hotels and "B & B's". The PhoneSuite provides a full suite of hospitality features for less than the cost of a regular hotel / motel telephone system.
PhoneSuite includes a full set of features for everyone:
Guests:
- Check-In automatically sets dialing restrictions & resets voice mail; Check-Out deactivates the phone & prints extension phone bill (if call accounting option installed)
- Per-Extension Dialing Restrictions for Local, Long-Distance, and Room-to-Room Calls
- Wake-Up Calls with Voice Message can be set by extension or console
- Message-Waiting Lamp Control
- Do-Not-Disturb
- 911 Alarm notifies staff immediately when a guest dials 911 Emergency Services
- PhoneSuite Model 112 supports 2nd phone or computer in room
- Answer Detection (in PhoneSuite Model 112 only) ensures guests are billed just for completed calls, not busy or no-answer Manager:
- Cordless Phone can perform most console functions
- Automatic & Manual Day / Night Mode, with ability to ring after-hours calls to the manager's apartment or a night station; if installed, the auto attendant can answer calls differently during the day and at night (both the ring-to-answer-on and the message can be different)
- Manager can have a private line but can still receive internal calls
- Room Status Report shows the current condition of each room
- Flexible extension numbering, so you can select your extension numbers
- TAFAS allows the manager to answer incoming trunk calls from any extension
- Speed-Dial List lets guests quickly dial the businesses of your choice without knowing the phone number (e.g., "Order Pizza") - available in Model 112 only Front-Desk and Administrative Staff:
- Easy-to-Use, Full-Featured System Console(s)
- Conference Calling
- Call Hold
- Paging
- Individual Voice Mailboxes (optional)
- Per-Extension Call Forwarding for all calls or on Busy/No-Answer
- Optional Auto Attendant
- Call Accounting (optional): does not require setup, but per-minute call rates can be modified as needed
- Property Management System Interfaces accept commands from PMS and send costed call data & room status codes to PMS (some interfaces are optional)
- System Reports go to printer and/or PMS
- Calls can be distributed to department members via a Hunt Group, with Log-In and Log-Out
- Call Pickup Groups allow staff to answer coworkers' calls without leaving their desk
- Incoming calls on toll-free lines can be blocked from transfer to guest rooms Other Staff:
- Maids can enter Room Status Codes from each room
- Specialty lines ring directly to extensions (e.g., restaurant)
- Spa, lobby, & elevator telephones can be restricted to appropriate uses System-Wide Features:
- Automatic Route Selection (ARS)
- Block / Allow 1010XXX Calls
- Ground-start and loop-start phone lines are both supported. A T1 line (up to 24 channels) can be used with Model 112 only.
- Provided Ports: 1 Parallel Printer Port; 1 Serial Port; 1 Music-on-Hold Input Port; 1 Paging Port; 1 Console Port. PhoneSuite Model 112 includes 2nd Serial Port & 2nd Console Port.
PhoneSuite Sells its 2,000th System
Leading hospitality telecommunications company marches past another milestone (Broomfield, CO) - June 12, 2008 - With record sales growth year after year, it should come as no surprise that PhoneSuite, a leading provider of hospitality phone solutions, has surpassed the sale of its 2,000th system.
"There isn't a better company to work with," said Gene Eads, a long-time PhoneSuite dealer who sold the 2,000th system to a property in Corpus Christi, TX. "What Frank Melville and John O'Neil have done in less than 10 years is absolutely incredible," he said referring to PhoneSuite's president and founding chief engineer.
"I have seen John work through the night to solve problems that other phone companies wouldn't touch. PhoneSuite is successful because they are willing to adapt; they have filled a need to provide an economical, yet high-quality telecommunications solution to hoteliers; and most importantly, their customer service in the lodging industry is unparalleled," Eads continued.
Under Melville's direction, PhoneSuite has grown from a regional company to a national one, and has experienced double-digit increases in sales every year, quickly becoming a leader in the lodging segment. The company's phenomenal growth drew the attention of The Denver Business Journal last year when it named PhoneSuite one of the Top 25 Fastest Growing Small Private Companies.
With approved vendor status from several national hotel chains in the United States and Canada, PhoneSuite credits its success to being able to quickly and affordably interface a hotel's telephone, PMS, and guest service solutions into one platform and package.
Meet Gene!
Clinton "Gene" Eads has over thirty plus years in the communication business. He has designed, supervised, and implemented phone & data systems from 1-1500 stations while working for a company out of Austin Texas. He was instrumental in designing, and implementing systems with as many as 1500 users on one campus in 55 different buildings.
He has been maintaining and installing systems in the hospitality industry for over thirty years. He and his wife Toni reside in Corpus Christi,Texas. He has owned and operated two motels, which gives him an edge in understanding the needs of the owners and operators in the hospitality industry.
He understands and respects their need for 24/7 services. He is always there for them when they call, whether it is a simple adjustment over the phone, or a 300 mile emergency service call. He truly believes in his company mantra, RELIABLE-REASONABLE-RIGHT. He looks forward to serving the hospitality industry with the service they need. Small business also has received his expertise with the same due respect.
